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Salesforce CRM
Benefit from a 360-degree view of your customer relationships.

A properly deployed Salesforce instance tremendously improves customer intelligence and workforce productivity. Often times, effective Salesforce deployment becomes challenging for inexperienced customers. We have extensive experience in Salesforce implementation and have gained the insight to help our customers realize the full potential of Salesforce CRM. We offer end-to-end solutions for Salesforce implementation that include:

Business Process Consulting

We work with the business and system subject-matter experts to discover and map as-is processes, and analyze the current processes and business needs to develop to-be processes.

CRM Practices Evaluation

We work with our customers to evaluate their existing CRM practices and systems. We create an overall blueprint that integrates their current systems and processes with Salesforce deployment.

Customization/Development

Based on the blueprint, we do custom application enhancements and development to ensure that our customers’ CRM is in sync with their business.

Data Migration (ETL)

We provide full data migration services including extraction of data from different sources, cleansing of data to make it more useable and loading the data into Salesforce.

System Integration

We offer end-to-end integration of Salesforce with our customers’ core systems such as ERP, CRM, financial and HR systems. We use leading integration tools that shorten the overall integration cycle and reduce integration cost.

Support

We offer full support and provide help desk services to our customers for their Salesformce implementation.

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